Element Beauty Lounge

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Reviews

• Kimar7779

  Sep, 30 2018
  ★ ☆ ☆ ☆ ☆
  I came here for a wax treatment and was extremely disappointed. The staff was friendly to my friend and less so to me. She was greeted, I wasn't. She was asked what service she wanted and I had to tell them what service I wanted. I was assigned a technician and she wore her mask the whole time and barely spoke to me.
  Then I asked about the treatment, I'd never been there before, the woman had never met me before and she gave no consultation. She didn't ask if I'd ever had the treatment I wanted done before or if I had any allergies (say to latex gloves perhaps). I asked what type of wax she'd be using and she merely waved in the general direction of the wax pots that were open exposed to the air (and bacteria) and said "this kind". All she could tell me was that it was the only kind of wax they had and do I want it yes or no?
  Upon closer inspection, I realized there was no sanitary paper on the treatment table where she wanted me to lie down. I decided to skip the treatment altogether because my instincts were giving me all the warning signs that things would end badly.
  Step the service and consultation up. If technicians don't speak enough English to to it, it can be explained to the client done with the manager before hand and communicated to the tech afterward. I felt like just another body part to be waxed and it made no difference to the tech whether or not I received my service. Not cool.

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