Bay Ridge Nissan Services

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Reviews

• Brian Tai

  Jul, 02 2018
  ★ ☆ ☆ ☆ ☆
  I should have listened to the other reviews. I had my tires delivered here from TireRack since it was a low price for mount and balance. When I arrived, they took my car and drove off somewhere before I was even able to tell them why I was there (I dislike others driving my car). After the service advisor checks me in, I end up waiting 3 hours for them to finish a 15 minute job. They nearly put the new tires onto the wrong wheels. Then after correcting the mistake, I ask the service advisor whether they actually balanced the wheels, because it looked like the old wheel weights were still there, and nothing was changed. He gave me this long speech about how he'd never let me leave without a service actually having been done. So a few days later I go for a drive on the highway, lo and behold, the car vibrates like crazy. The guy lied straight to my face. This place is a waste of time, and untrustworthy. Would recommend to avoid at all costs.

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